Welcome to 9KITS — a marketplace created by collectors, for collectors. Buy, sell, and discuss the iconic football shirts that define the beautiful game. Every kit has a story. Our mission is to make sure it finds the right home. Please read these Terms carefully before using the Platform.

1. 1.General Information
1. 1.1.These Terms and Conditions ("Terms") govern your access to and use of the 9KITS website and services ("the Platform").
2. 1.2.By registering or using the Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
3. 1.3.9KITS is a marketplace platform. We connect buyers and sellers but are not a party to individual transactions between users.
2. 2.User Accounts
1. 2.1.To buy or sell on the Platform, you must register and create an account. You must be at least 18 years old.
2. 2.2.You must provide accurate, complete, and up-to-date information during registration and keep your credentials secure.
3. 2.3.You are solely responsible for all activity that occurs under your account.
4. 2.4.You must notify us immediately at support@9kits.com if you suspect any unauthorised use of your account.
5. 2.5.9KITS reserves the right to suspend or permanently terminate accounts that violate these Terms or harm the community.
3. 3.Listing & Selling
1. 3.1.Sellers must provide honest, accurate, and complete descriptions of every item, including condition, size, era, club, and any known defects.
2. 3.2.Clear photographs showing the actual item (front, back, tags, and any flaws) are required for all listings.
3. 3.3.Sellers must only list items they own and have the right to sell. Stolen, fraudulently obtained, or counterfeit items are strictly prohibited.
4. 3.4.By creating a listing, sellers confirm the item is authentic and as described. Misrepresentation is grounds for immediate account removal.
5. 3.5.9KITS reserves the right to remove any listing at our discretion without notice if it violates these Terms or community standards.
4. 4.Buying Items
1. 4.1.When you purchase an item, you enter into a direct binding agreement with the seller. 9KITS is not a party to that agreement.
2. 4.2.Read all item descriptions, photos, and seller policies carefully before completing your purchase.
3. 4.3.Payments are processed securely through our third-party payment provider. 9KITS does not store your card details.
4. 4.4.Completing a purchase constitutes acceptance of the item description and the seller's stated terms.
5. 5.Fees & Commission
1. 5.1.9KITS charges a flat commission of 9% on every completed sale. This fee is deducted automatically from the seller's payout.
2. 5.2.There are no listing fees. You only pay when your item sells.
3. 5.3.Seller payouts are processed after the buyer confirms receipt, or automatically after 7 days if no dispute has been raised.
4. 5.4.In the event of a confirmed dispute or chargeback, 9KITS reserves the right to withhold or reverse a payout pending investigation.
5. 5.5.9KITS reserves the right to revise commission rates with 30 days' notice. Existing listings will honour the rate at the time of listing.
6. 6.Authenticity & Anti-Counterfeit Policy
1. 6.1.9KITS has a zero-tolerance policy for counterfeit, replica, or fake items listed as authentic. Any such listing will be removed immediately.
2. 6.2.Replica and unofficial shirts may be listed only if clearly and explicitly described as such in the title and description. They must never be advertised as authentic originals.
3. 6.3.If a buyer receives an item they believe is not authentic, they must report it to 9KITS within 5 days of delivery with photo evidence.
4. 6.4.9KITS will review all authenticity claims and may request additional evidence from both parties. Our decision is final.
5. 6.5.Sellers found to have knowingly sold counterfeit items as authentic will be permanently banned and may be reported to relevant authorities.
6. 6.6.6.6. Repeated authenticity complaints against a seller — even if individually unresolved — may result in account suspension at 9KITS' discretion.
7. 6.7.⚠️ Selling a counterfeit item as authentic may constitute fraud under applicable law. 9KITS cooperates fully with law enforcement investigations.
7. 7.Shipping & Delivery
1. 7.1.Sellers are solely responsible for packaging and shipping items safely and promptly to buyers.
2. 7.2.Sellers must dispatch items within the timeframe stated in their listing, and no later than 5 business days after payment is confirmed.
3. 7.3.Tracking information must be uploaded to the Platform as soon as it is available.
4. 7.4.Delivery times vary by location and carrier. 9KITS does not guarantee delivery windows.
5. 7.5.9KITS is not liable for items lost, damaged, or delayed in transit. Sellers are encouraged to use tracked, insured shipping for valuable items.
8. 8.Returns, Refunds & Disputes
1. 8.1.Returns and refunds are negotiated directly between buyers and sellers in the first instance. Both parties are expected to communicate respectfully and in good faith.
2. 8.2.If a buyer and seller cannot resolve a dispute within 48 hours, either party may escalate it to 9KITS by contacting support@9kits.com.
3. 8.3.9KITS will review all evidence submitted — including photos, messages, and tracking — and issue a binding decision within 5 business days.
4. 8.4.Eligible grounds for a buyer refund include: item significantly not as described, counterfeit item sold as authentic, or item not received.
5. 8.5.Refunds are not available for change of mind, fit issues not mentioned in the listing, or disputes raised more than 14 days after confirmed delivery.
6. 8.6.9KITS' decision in all disputes is final. By using the Platform, both parties agree to this process.
9. 9.Verification & Trust
1. 9.1.9KITS operates a voluntary seller verification programme to increase trust and safety within the community.
2. 9.2.Verified sellers receive a badge on their profile and listings.Verified
3. 9.3.Verification requires identity confirmation and a track record of positive transactions. 9KITS may request supporting documents.
4. 9.4.Verification is an additional trust signal, not a guarantee of any specific item's authenticity or transaction outcome.
5. 9.5.9KITS may revoke verification status at any time if a seller is found to have violated these Terms.
10. 10.Prohibited Conduct
1. 10.1.The following are strictly prohibited on 9KITS:
• Listing counterfeit, stolen, or fraudulently obtained items
• Misrepresenting item condition, authenticity, size, era, or club
• Harassing, threatening, or defrauding other users
• Completing transactions outside the Platform to avoid commission
• Creating multiple accounts to circumvent bans or restrictions
• Manipulating reviews or feedback
• Using the Platform for any unlawful purpose
2. 10.2.Violations may result in immediate suspension, permanent ban, forfeiture of pending payouts, and referral to law enforcement where appropriate.
11. 11.International Buyers & Sellers
1. 11.1.9KITS serves buyers and sellers worldwide. Users are responsible for complying with the laws of their own country regarding the purchase, import, and export of goods.
2. 11.2.Any customs duties, import taxes, or handling fees charged by the destination country are the sole responsibility of the buyer.
3. 11.3.Sellers must accurately declare item value and contents on all customs documentation. Under-declaration is prohibited.
4. 11.4.9KITS is not responsible for items held, delayed, or seized by customs authorities.
12. 12.Limitation of Liability
1. 12.1.9KITS provides a marketplace platform only. We are not responsible for the quality, safety, legality, or authenticity of items listed by users.
2. 12.2.9KITS is not liable for any direct, indirect, or consequential losses arising from transactions between users.
3. 12.3.In any circumstance where 9KITS is found liable, our maximum liability is limited to the commission fee received on the transaction in question.
4. 12.4.Use the Platform at your own risk.
13. 13.Changes to the Terms
1. 13.1.We may update these Terms from time to time. Users will be notified of significant changes via email or in-platform notice at least 14 days in advance.
2. 13.2.Continued use of the Platform after the effective date of any update constitutes acceptance of the revised Terms.
3. 13.3.If you do not accept a revised version of the Terms, you must stop using the Platform and may close your account.