Privacy Policy

Privacy Policy

At 9KITS, your privacy matters as much as the shirts you collect. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it safe. We'll always be transparent with you.

  1. 1.Who We Are
    1. 1.1.9KITS ("we", "us", "our") is a community-driven marketplace platform for buying, selling, and discussing iconic football shirts.
    2. 1.2.We are the data controller responsible for your personal information collected through the Platform.
    3. 1.3.For any privacy-related questions, you can reach us at support@9kits.com.
  2. 2.Information We Collect
    1. 2.1.We collect information you provide directly when you register, list items, or contact us:
      • Name, email address, and password
      • Shipping address and contact details
      • Payment information (processed securely by third-party providers — we never store card details)
      • Profile photo and biography (optional)
      • Listings, messages, and reviews you create on the Platform
    2. 2.2.We also collect certain information automatically when you use the Platform:
      • IP address, browser type, and device information
      • Pages visited, time spent, and actions taken
      • Cookies and similar tracking technologies (see Section 5)
  3. 3.How We Use Your Information
    1. 3.1.We use your information to operate and improve the Platform, including:
      • Creating and managing your account
      • Processing transactions and facilitating communication between buyers and sellers
      • Verifying seller identity and authenticity where applicable
      • Sending transactional emails (order confirmations, shipping updates)
      • Resolving disputes and enforcing our Terms and Conditions
      • Improving platform features and user experience
      • Preventing fraud, abuse, and illegal activity
      • We will never sell your personal data to third parties for advertising purposes.
  4. 4.Sharing Your Information
    1. 4.1.We only share your personal information in the following limited circumstances:
      • With other users — your username, listings, and reviews are visible publicly.
      • Shipping addresses are shared only with the seller of an item you purchase.
      • With payment processors — to complete transactions securely (e.g. Stripe, PayPal).
      • With service providers — who help us operate the Platform (hosting, analytics, email delivery) under strict confidentiality obligations.
      • With legal authorities — when required by law or to protect the rights and safety of our users.
    2. 4.2.We do not share your data with advertisers, data brokers, or unrelated third parties.
  5. 5.Cookies & Tracking
    1. 5.1.We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Platform is used.
    2. 5.2.Types of cookies we use:
      • Essential cookies — required for the Platform to function (login sessions, cart)
      • Analytics cookies — help us understand usage patterns (e.g. Google Analytics)
      • Preference cookies — remember your settings and language preferences
    3. 5.3.You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect Platform functionality.
  6. 6.Data Retention
    1. 6.1.We retain your personal information for as long as your account is active or as needed to provide the Platform's services.
    2. 6.2.Transaction records may be retained for up to 7 years for legal and accounting purposes.
    3. 6.3.You may request deletion of your account and personal data at any time (see Section 7).
  7. 7.Your Rights
    1. 7.1.Depending on your location, you may have the following rights regarding your personal data:
      • Access — request a copy of the personal data we hold about you
      • Correction — ask us to fix inaccurate or incomplete data
      • Deletion — request that we delete your personal data ("right to be forgotten")
      • Portability — receive your data in a structured, machine-readable format
      • Objection — object to certain types of processing, such as direct marketing
      • Restriction — ask us to limit how we use your data in certain circumstances
    2. 7.2.To exercise any of these rights, contact us at support@9kits.com. We will respond within 30 days.
  8. 8.Security
    1. 8.1.We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
    2. 8.2.All data is transmitted over encrypted connections (HTTPS). Passwords are stored using secure hashing algorithms.
    3. 8.3.While we take security seriously, no system is completely immune to risk. If you suspect any unauthorised use of your account, contact us immediately.
  9. 9.Children's Privacy
    1. 9.1.9KITS is not intended for use by individuals under the age of 16.
    2. 9.2.We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
  10. 10.Changes to This Policy
    1. 10.1.We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
    2. 10.2.When we make significant changes, we will notify you by email or via a prominent notice on the Platform.
    3. 10.3.Your continued use of the Platform after any update constitutes acceptance of the revised Policy.

Questions about your privacy? We're here to help — reach us at support@9kits.com

9KITS — where every shirt tells a story.