At 9KITS, we are committed to building a trusted marketplace where football fans can safely buy, sell, and connect. Our goal is to create a transparent and secure environment for collectors worldwide.

1. 1.Protect your account
• Use a strong, unique password and keep your login credentials private
• Never share your account details with anyone — including anyone claiming to be 9KITS staff
• Be cautious of suspicious emails or messages asking for personal information
• Always access 9KITS directly through the official website
2. 2.Safe buying & selling
• Always review item descriptions and photos carefully before purchasing
• Check seller profiles and community reputation before committing to a buy
• Ask questions — a trusted seller will always be happy to provide more detail
• Be cautious of deals that seem too good to be true
3. 3.Secure payments
• All payments are processed through trusted third-party payment providers
• Never send money outside the platform — always use the official checkout
• Do not share financial information through messages or email
• Only complete payments through the official 9KITS checkout process
4. 4.Avoid scams

• Requests to complete transactions outside the platform
• Messages asking for personal or financial information
• Fake emails pretending to be from 9KITS
• Sellers requesting additional payments after a purchase is confirmed

If something feels off

Do not proceed with the transaction. Trust your instincts and report the activity to our Trust & Safety Team.

Report a concern

Encountered suspicious activity, a counterfeit listing, or inappropriate behaviour? Our Trust & Safety Team reviews every report and takes action - support@9kits.com.

Our commitment to the community

9KITS continuously monitors the platform and enforces rules to prevent fraud, counterfeit listings, and abusive behaviour. We are dedicated to keeping this community safe for every collector, every fan, every shirt. — 9KITS, where every shirt tells a story.